Job Title: Front Office Operations Supervisor (with Branding & Marketing Experience)

Location: Lekki

Industry: Hospitality & Beach Resort

Job Type: Full-Time (Shift-Based; 1 Day Off Weekly)

Salary: ₦400,000 – ₦600,000 Monthly

Only candidates who have prior experience in the same role in a hotel or resort should apply

Job Summary
We are looking for an experienced Front Office Operations Supervisor to oversee reception, reservations, and guest services while driving branding, marketing, and business development for our resort. The role requires leadership in hospitality operations, online booking management, social media engagement, and corporate networking.

Responsibilities
• Manage front office operations: check-in/out, guest services, and staff supervision.
• Oversee reservations across OTA platforms (Booking.com, etc.) and optimize occupancy.
• Drive resort marketing: social media, branding, packages, and promotions.
• Build corporate and agency partnerships to boost revenue.
• Handle escalated guest issues and ensure top-notch customer satisfaction.
• Maintain accurate records, reports, and billing processes.
• Perform other adhoc task as assigned.

Requirements
• Bsc in Hospitality, Business, Marketing, or related field.
• 7–10 years in hospitality, including 4+ years in a supervisory role.
• Proficiency in hotel management software (Opera/Cloudbeds/etc.), OTAs, and Microsoft Office.
• Strong leadership, communication, and marketing skills.
Benefits
• Health insurance, annual leave, and holiday benefits.
• Career growth opportunities and staff discounts.

How To Apply:
Qualified candidates should send their CV & cover letter to info.teejs@gmail.com with the subject line:
“Application – Front Office Operations Supervisor (Hospitality & Beach Resort)”

Please do not apply if you don't meet the requirements