Job LagosTitle: IMS L2 Engineer
Industry: Telecommunication
Location: Lagos

Responsibilities
* Configuration management, new integrations, number routings – (add/delete/modify)
* KPI monitoring and Optimization of network and fine tuning to improve KPIs, stability and quality
* Troubleshooting and debugging critical network issues ensuring minimal impact and within SLAs during outages
* Alarms Resolution
* Providing backend support to L1 Team, customer support and liasing with L3/R&D/ backend for rectifications support team
* Execute software patches/upgrades/rectifications
* Provide basic and advanced on weekly training to Opco teams
* Follow the process to execute network changes along with CS team based on customer requirements/requests during maintenance windows
* Follow the process to execute network changes along with PS team based on customer requirements/requests/changes that will affect IMS network during maintenance windows
* Support teams such as IN during validation testing and debugging after execution of CRs
* Disaster recovery on IMS network
* VoLTE Roaming configuration testing and troubleshooting

Requirements
* Minimum of 5 years proven work experience
* Strong Knowledge Telecom Cloud, CS, EPC and IP networks
* Strong problem-solving and analytical skills.
* Clear and effective communication with both technical and non-technical stakeholders.
* Familiarity with ITIL processes (Incident, Problem, Change Management).
* Experience with monitoring tools and performance tuning.

To apply, click the link below
https://forms.gle/QdzsxK6Gqj1vEncF9